The fitter damaged the alloy in three places with the longest scrape being 3 inches on the rim and two other chips. The fitter didn't bring it my attention and left it to me to find the damage. Unacceptable.
I spoke to the manager who took my details but couldn't make a commitment to fix it without speaking to his boss who wasn't there. In any case my contract is with black circles. The alloy is a standard BMW alloy for the car but is painted so it isn't a case of £50 to fix it.
A massively disappointing experience and I wish I had paid the £80 premium to BMW to buy the tyre and fit the tyre for me.
.....but the shimano indexing on the front derailleur was slightly out after fitting a new cable with some mis-fires on the down shift. The cogs front and back were spotlessly clean. The bar tape was fitted well. The new wheel and bottom bracket bearings meant the bike was running very smoothly. A solid job except for the indexing issue.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.