On the whole a very good company. Don't usually have any difficulties but this time was sent the wrong item on several occassions and had to contact customer services to be sorted out. 1st person was really nice and sorted the problem out but the packaging department sent 2 of the correct item and 1 wrong item. Sopke to another person in customer services who made me feel as if I was lying and was quite harsh. Freepost address given to return wrong item and replaced with correct item.
Overall I'm pleased with this company and most of the products and would recommend them to other people who need a good selection of craft items and usually a good reliable service.
Cass, London found this review useful
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