Peter Gilleran´s profile

Reviews (1)

Back stratch for free

The mattress we bought had the springs sticking into our sides after 2,5months of use and we were turning it regularly, very uncomfortable mattress. I would not recommend that mattress to anybody. We tried foam over the mattress for a while and that helped a bit for another 2 months. Could no longer use as lack of sleep took it's toll. Not a good experience with the mattress purchase.

05 September 2011

Reply from

I am very disappointed to hear that your mattress developed a problem. You could have at any stage come back to us in relation to this as this product is fully guaranteed and no springs should protrude at any stage. I would have no problem replacing this product for you and or exchanging it for a more suitable model.

The problem your are experiencing appears to me to be a manufacturing issue which is rare. We always resolve these for customers right away, please contact us and I will rectify this problem for you. With any purchase from us your product is fully guaranteed for 1 year + the manufacturers warranty as well.

Richard Moyles

Peter Gilleran´s profile

profile image of Peter Gilleran
Peter Gilleran
United States