I had a slightly out-of-the-ordinary need, which couldn't be fulfilled through the web site, so I phoned up and found the staff excellent. They were understanding, sorted my order out quickly and delivered really quickly. Strongly recommend this shop for any unusual cycling needs.
Had a query before purchse which Alwaysriding answered quickly (and accuraly!) and then the dispatch was really fast. it is a bit irritating to have such a high minimum spend for free delivery, but the customer service makes up for it.
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