Laithwaites

Until this order good.

On a recent order of 12 mixed bottles I was asked if I wanted to fill the three empty slots in the case.
I agreed the price and also agreed the type of wine.
The following week a box arrived with 3 bottles in and a few days later my 12 bottles arrived in a 12 box.
I am surprised at this smart practise from the Sunday Times especially as I have been a customer for quite a few years.
You have lost my confidence.
regards
Graham Jones