Janette´s profile

Reviews (8)

Slim & Save

Great customer service and good value

Online chat with a real person resolved all my questions so when I ordered I was confident in the product and when it arrived it was as good as expected.


Excellent service and real value

I used Anyvan to get a van with man who had removals insurance to do removals on a 1 bed flat. A team of 3 turned up on the dot and were pleasant and cheerful and uncomplaining. They moved everything carefully and put it all where we needed it in our new home 1.5 hours later. I was sceptical about the price being so low but it turned out we we on the route for 2 other small removals so by sharing the service we shared the price. It was great value for a top notch service and we were emailed a VAT receipt after the job was done. I would always start with Anyvan for any future jobs.

Linens Limited

Avoid Linens Ltd at all costs

I raised my order on 1st May and paid immediately with Paypal and waited until 13th May to call and ask where my item was. The order hadn't processed although funnily enough the payment had. 3 more emails failed to elicit a despatch date from either Gemma, Kiran or Lucman although Lucman tells me they 'may' have stock issues and cannot advise a despatch date until he knows for sure - maybe today or tomorrow. So I have now raised a dispute with paypal. This company is awful, really poor to sell items they don't have in stock - pay attention to the other reviews on here and steer clear. I wish I'd checked here first. I will now have to buy elsewhere and await a refund from Linens Ltd as I needed my items this weekend and 3 weeks advance order should have been plenty of time if only I'd been dealing with a professional retailer.

Secret Escapes

Too good to be true? Not a bit of it!

I booked my first ever Secret Escape to a Cotswolds country house hotel as a treat for my husband's birthday. It exceeded our expectations. We had a fantastic time and the hotel was really luxurious, the service was amazing and we were thoroughly spoilt. I totally forgot we were on a bargain break, but had a nice reminder when the bill at check-out was just for the bar. I'll definitely be using Secret Escapes again.

Big Dog World

Big Dog World deliver big quality!

My order of Royal Canin Golden retriever was £20 cheaper than in my regular pet store. It was delivered so very quickly (24 hrs later) and within a convenient 1 hour time slot from ultra reliable DPD.. I've saved Big Dog World to my favourites because I'm a real fan of the way they give back to dog rescues like Large Breed Rescue which I think is fantastic instead of banking all the profits. A lovely company.

Animed Direct

Lowest price available for product and prompt free delivery

I re-stocked my 2 golden retriever dogs' medicine cabinet with Pro-Kolin - this was listed at the best price online by far and free delivery was included too. Also, Animed Direct was the only supplier of the larger 60ml syringes which you need for large dogs.

EasyAnimal UK

EasyAnimal were a lucky find for me!

EasyAnimal have high quality branded products at the best price I could find online after considerable research. Their advice is honest and invaluable and saved me from the costly error of buying the wrong product for my 2 golden retrievers. EasyAnimal's communication was proactive and the delivery was so quick I was astonished.


Very disappointing customer service.

The order arrived with a part missing which makes it unusable. My email to customer service went unanswered as did my phone calls. I finally got through on the phone 4 days later. The supervisor said she would check if a spare part could be sent and let me know the same day by email. I asked for a reference for the call but wasnt given one because she'd definitely email me the same day. No email has arrived so I don't know what is happening. I doubt I'll get a refund so I'll write this one off to experience and go back to using Pet Supermarket. I won't order with Pet Planet again. I'm sure if you get what you order all is fine but if anything goes wrong then it's very hard work getting any redress.

Janette´s profile

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Female, 1968
London, United Kingdom