I placed a mixed order and had to phone up to make some changes. The service was excellent. Not only was it easy to change and add stuff, they even rang me back after making enquiries about where I might be able to get one of the things they didn't stock. I'll definitely use them again and recommend them to anyone.
My order was placed and paid through Paypal. The following day Pixmania then demanded validation documents in the form of passport and utility bill. These were duly sent and I heard nothing for three days until I contacted their CS department. I was assured that the order would be processed and was emailed to that effect. Still nothing. Seven days later my order was cancelled due to an 'IT' error. This left me in the lurch as I needed a laptop urgently and to top it all, this and the other companies selling at the same price have all put prices up. This company cost me money and
I will NEVER use tthem again. They clearly cannot be trusted to deliver.
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