I have used Offtek many times now. The website really is clear and specific - very important, as nobody wants to buy the wrong ram sticks. They seem to have ram for just about anything, and postage is very reasonable, and orders are dispatched very quickly.
I don't need memory that often, about 4 or 5 times in the last 3 years, but this is my first place to visit, whenever the need has arisen. Thanks for a great service, which we would never find on the high street.
Jokers' Masquerade were the first people I thought to return to after several very happy purchases last year. Good value, almost immediate delivery (even if you go for the cheapest option) and easy to reach on the phone too. The items are of good quality, and last year I had to return something that did not fit, and this was without trouble, and card refunded promptly, while a replacement was sent. Thanks!
We came to Hot-Tub Barn after a number of disappointments with hot tubs through other companies, that led to us abandoning our old tub, and looking for a new one. Our biggest problem with previous companies had been a complete lack support, so our main priority was after-service – more than just the price.
We found Hot-Tub barn through an Internet search, and immediately were in the care of Ruth. I was struck by her helpfulness, and the time she took, and found this very refreshing after previous experiences. We spent some considerable time on the telephone in the initial stages, but Ruth strongly recommended a visit to one of their retail outlets, so this is what we did.
We travelled to Knockholt showroom and met with Ruth, who helped us to fine-tune the hot-tub that would be suitable for us. This was all very relaxed and easy, and our hot-tub was ordered and arrived a few weeks later in the summer of 2011.
Ruth had also recommended Gary to help us re-enforce our decking, even though Gary does not directly work for the company. He was incredibly helpful, as were the installers – who took any anxiety away about how to get the tub into its new location and how to dispose of the old one, which they took away at no cost.
The support I have received since has been truly outstanding. Ruth made herself available via her mobile and office numbers, at any time of day, to help with chemicals and water balancing and any other things needed. She even helped out of any normal working hours, and this was just so appreciated after some of lack of help before.
Nine months later, and this help and support continues. Hot-tub barn feel more like familiar friends than a business, and I have had the pleasure of dealing with several people in the company now. But the best part of all, and I’m still not quite sure why, is that having compared all my electricity bills for comparable periods over the last year, my electricity costs are static, even slightly lower than previous periods – even though the tub has been running 24/7, and despite increases in electric utility costs. Quite how this can be, I don’t know, but it shows that the Hotspring range of tubs (and mine is an Aria) are incredibly economical to run. Its not even shown up on my bill yet! The hot tub itself is beautifully made and very stylish. It’s a great compliment to the house and gardens.
I can honestly say that Hot-Tub barn are one of my top 5 companies I have ever dealt with, and all and any concerns I once had about a lack of after-care and support are long gone. Thank you Hot-Tub barn, for making this purchase a truly great one.
I was not only delighted with the item I purchased, but very impressed that it came the very next day. This shows a very good fulfilment centre that is really working hard to get things off as quickly as possible.
I would not hesitate to buy again, and even toured the website looking for things that might catch my interest!
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