I had to phone up to clarify whether I was about to order the right product. Manufacturers Code was right but description was srong. This all takes time
The staff were helpful and gave good advice when I first phoned.The shredder arrived very quickly but some parts were missing (the instruction manual and the mains adapter) and also the shredder would not work . The Shredder Warehouse arranged for return and provided a replacement very quickly.
I am now completely satisfied with my purchase.
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