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Reviews (2)

Blackcircles.com

Good but could be improved

Price couldn't be faulted and neither could communications. However, on the day before fitting the garage sent an email confirmation of the appointment but on the day their tyre machine wasn't working (and hadn't been the previous day). This should have been communicated to me to save a wasted trip. The garage did 'phone in the afternoon to say it had been fixed a I rescheduled for the following day. Service was prompt, polite and efficient on the day. I would use again but maybe not use the same garage for fitting.

09 January 2013

Reply from Blackcircles.com

Mr Burton

Thank you for taking the time to review your order – please accept my apologies for the delay in having your tyres fitted.

Having checked your order I am afraid that we were not made aware of any problems by the garage otherwise we would have tried to make alternative arrangements to ensure that your fitting could proceed as planned.

Please accept my apologies for any inconvenience.

Kindest regards

Blackcircles.com

Bigdug

Recommended

Incorrect (but similar) item delivered initially - sorted in two working days (collection and redelivery) - good quality product and very good value - excellent company to deal with.

David Burton´s profile

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David Burton
Reviewer
Male, 1954
United Kingdom

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