Purchased a childrens play shed with a 10 year guarentee against rot.
After just 2 years and it being on a slod base with a waterproof membrane on the floor bearers the floor is rotten and the rot speading up the shed.
On contacting customer services they state "the felt needs replacing". I explained the rot was from the bottom and they now claim. as the shed isnt surrounded along the bearers by pea gravel preventing the rain splashing up onto the wood then I havent installed it correctly."
Basically their childrens playhouse is rotting because the bearers have got wet and thats beacasue I have allowed it to rain on the shed!!!!!!
How good is that, a shed thats designed for outdoor use but cannot get wet. Customers services have said they will not do anything to help as I have allowed it to get wet its not their problem.
Avoid as the build quality is poor and the staff are rude and unhelpful.
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