I ordered an Artemis Arbour from gardener's-world in June. I received 2 emails confirming the order followed by a letter through the post from the actual supplier with the promise of delivery within 4 weeks. When the initial contact suggested I may have to wait longer I started having doubts about the legitimacy of the company. I saw all the 5 star ratings and wondered if it was genuine. You know what it's like with internet shopping sometimes!
Well I needn’t have worried. I phoned Edinburgh and was assured my order was about to be dispatched and I’d get a call from the carrier which I did. Even the carriers were very efficient and phoned me to double check the whereabouts of a message I’d been asked to put on my wheelie bin where the arbour was to be deposited.
So all in all – I’m delighted with your service – oh, and the arbour is great. Everything was included and it was easy to put together.
Delighted with the new furniture I received from this site - very good quality item.
The carrier company were excellent - they rang me to ask when would be a good time to deliver and on the delivery day the driver rang again to confirm when he would arrive.
So service and product is hard to beat. Would not hesitate to recommend to others.
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