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I bought a pay as you go Orange Blackberry (curve 8520) from prepaymania and after just 4 months the screen began to fade, coupled with numerous vertical lines across it. I contacted prepaymania via e-mail (you cannot call then and speak to someone, there is no number listed), and after a day waiting for a response they told me to take it to carphone wharehouse! The bloke in carphone warehouse said as it was Orange, they couldnt touch it, and the guy in the Orange shop didnt want to know either and gave me a number for Orange customer support . . . . . .Round and round I went. Orange customer support told me to conact the people I bought it from (Prepaymania.co.uk), which I could only do through e-mail. . . . .. As a customer, my contract is with prepaymania and they should be responsible for the return / warranty. In short - avoid this shop, they sell it cheap, but don't care if it goes wrong.

Woe Jilson found this review useful

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United Kingdom