Xiankun Zhang´s profile

Reviews (1)

Pingo Phone Cards

Poor customer service

I opened my account few days ago and have paid $5, they sent me an verification email and I replied with all the needed info, got nothing back since then. And now every time i try to log in my pingo it says "invalid account". Sent tens of email but no one reply till now. Can anybody resolve my problem? My account #3614312930.

Amber Byard found this review useful

09 September 2011

Reply from Pingo.com

Xiankun Zhang,

I'm sorry for the experience that you had in signing up. Providing an account number helped us to investigate the situation, to resolve this, as your account should now be working to make calls.

We appreciate your business and patience in resolving this.

- Customer Service

Xiankun Zhang´s profile

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Xiankun Zhang
Male, 1993
La Jolla, United States