Large item - 13kg collected one day by polite courier. Delivered 24hours later. Extremely good monitoring, communication and tracking information. I have used plenty of operators in the past but this operation surpasses them all with flying colours.
Having read various reviews - mostly I hasten to add are positive. I have come to the conclusion after dealing with this company that the negative 'sour grapes' are most likely from 'competitors' or consumers who have failed to comprehend the comprehensively drawn up 'TERMS AND CONDITIONS' which are not to their liking.
Remember this is the Christmas period when I placed my order for a Samsung 55" LED SMART TV and a wall mount , around mid-day on 21st December 2012. I paid quickly and easily by credit card (NO SURCHARGE). Within minutes the order was confirmed by email with parcel tracking details.
On Christmas Eve I received another email notifying that the complete order has been dispatched. Later that day my wife received a telephone call from a very polite gentleman telling her that the goods will be delivered on Boxing Day and that about an hour before delivery the courier will ring that he is on his way.
True to their word the TV and wall mount arrived with two courteous men who with me examined the contents of the packages to check for any missing accessories or transit damage. I was completely satisfied and signed a well worded document in return for a fantastic service - bearing in mind I paid £300+ less than other discounted retailers and free delivery to boot.
The customer relationship did not end there as I was given as a gesture of appreciation - a HDMI 24K gold plated video/audio cable.
As a result of this very pleasing experience I will not hesitate in recommending this Company to anyone.
Alan Dunnett - Lincolnshire.
I have tried others but 'moreinks' have proved to be the most reliable and efficient suppliers of compatible inks.
I have only experienced one problem which they responded to and dealt with to complete satisfaction immediately. No quibbles whatsoever with their customer relations 'Jade'.
When they say orders dispatched - they arrive next working day for no extra charge.
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