Peter´s profile

Reviews (2)


Problems with website

I found the flights and hotel I wanted, then completed the payment with my credit card. Instead of getting a confirmation page I was redirected to the home page and was unsure about whether the payment had been accepted. I immediately phoned Ebookers who couldn't find the booking but said I would need to call back again in an hour to be sure. I eventually rebooked the flights on line with Ebookers but by this time the hotel was unavailable and it cost me £160 more to book it through another site. On both calls the Ebookers staff were courteous but the overall process was more painful and expensive than it should have been which means I will not be rushing back to Ebookers for future trips.

Always great prices and service

I've bought all my tyres through Blackcircles since 2005 and I've never had cause to be anything less than completely satisfied with Blackcircles or the local garage that fits the tyres. I've had 4 more tyres fitted today and, yet again, excellent service.

Peter´s profile

profile image of Peter
United Kingdom