Just popped in to look at cables for old pc and didn`t realise that we were actually in there to buy a laptop, a suprise from OH.
Nice chap told us all about the one we were looking at a Dell inspiron, told us about wifi, bag and software etc, stayed with us for 20 mins although the staff asked to intervene he said he was quite happy serving and liked to help in store who was he only the CEO John Browett.
Very good shopping experience for us.
Found them to be the cheapest for our Animal Dyson Vacuum cleaner and also the quickest for delivery. Ordered on the Sunday receievd it on the Tuesday. The price went up overnight by £10 so I rang to see why and was offered the lower price from the night before. Would highly recommend them.
After lots of research their price was the best for a Gaggia baby class which was our machine of choice.
After several days of wondering where our machine was and not hearing from UPS with a tracking number I emailed them, got a reply 2 days later saying that they were on hols and the machine will be sent out early the next week.
Again nothing heard and after a few days so rang and left several messages and no one called back and when I did get an answer, they hung up on me as they were not prepared to explain why there was no sign of our machine. We finally got it almost 3 weeks after we ordered it with no apology.
It came direct from Italy which they should of told us and apart from that they also overcharged us by £8, we have asked why and we are still waiting.
Apart from that we love the Gaggia,
Use them with caution
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