Worst support every - they wont even talk to you about server issues, you have to use a chat room. If you press an issue they just disconnect you.
Shared servers very slow, VPS no support. Really, none. If you want it done you have to do it yourself.
My control panel broke, and rendered the machine unusable. They refused to fix it. I just had to abandon the machine and switch to another host - webfusion. Avoid these guys unless you have a degree in computing at the least - my tech guy with 10 years Apache support could not get this server running, and they didn't want to know !!!!!!
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