The bouquet arrived first thing on the scheduled day smartly packaged in a large, easy to carry box. The flowers look stunning and the bouquet is larger and more impressive than expected. All the flowers are perfect and look beautiful. Clear care instructions are provided. The recipient is thrilled and so am I!.
I had a voucher for some photo cards. Unfortunately I could not upload my photos onto the website to produce the cards myself due to a technical problem. I contacted printingmadeeasy and they offered for me to email the photos for the cards to be made manually. This they did and I emailed the caption I wanted in each card. Unforutunately 4 out of the 5 cards had the wrong caption in. Thankfully the one I needed for a birthday in a few days was correct.
I contacted them again and they offered to reprint the cards. I resent the wordings and they reprinted the 4 cards that were incorrect. These arrived a week later and were spot on.
The people I dealt with were very helpful and tried hard to get my order correct and to me in time for an important birthday. It was a real shame that I had so many problems. Not being able to load the photos myself and the mistakes made havve put me off other purchases. I am pleased to see that other people have had a much more positive experience and they are certainly keen to ensure that any issues are resolved.
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