Anthony Hill´s profile

Reviews (1)

Workwear Express

The worst customer service I have ever had.

Ordered on 22nd August money taken straight away. Was informed the order would be dispatched on 6th September. Contacted Beth on 5th September as proof had still not arrived. Informed proof would be delivered soon but some items were not available in the correct size or colour. Asked to cancel these items - no reply. 7th September - Contacted live chat to cancel whole order as proof still not arrived or any contact regarding order. Phoned on 9th September told the only person who could issue refund was away until 12th September. 5.45 p.m. 12th September - still waiting for any contact.....

13 September 2011

Reply from Workwear Express

Hello Anthony,

Sorry to hear you have had a disappointing experience with us, as you can see from the testimonials on our website and this page the vast majority of customers receive a first class service.

I have looked into your order and after discussions with our finance team have been told that the refund will be in your account today.

Anthony Hill´s profile

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Anthony Hill
Reviewer
Male, 1981
Swindon, United Kingdom

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