Jack´s profile
Reviews (4)
Gadget Grotto
Very poor service. Would never use again.
Order sent and received 4th Dec.
Nothing received by 17th yet payment taken.
I have now emailed 3 times and never had a response. I would NEVER use this company again due to the complete absence of any customer service. I still await a response and a refund for goods I have paid for but never received.
01 February 2013
Reply from Gadget Grotto
Simply Scuba
Excellent!
Junior snorkel and mask delivered swiftly and exactly what I expected from the description on the website. Good quality and a good price.
Would definitely order again.
www.partystuffonline.co.uk
What a fantastic service!
Very quick, products great. Would definitely use again.
Jack´s profile
United Kingdom
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Please accept our sincere apologies that you didn’t receive your order. Our Customer Services team has advised that the delay was due to a pending review by PayPal which did not update our system to confirm your successful payment, despite payment being taken. Upon investigation, we could only find one message to ourselves which was submitted via the Customer Support form. A full refund will be processed back to your Paypal account. We’re sorry for any inconvenience this has caused.
Kind regards
The Gadget Grotto Team