Joke of a company. I brought a very hard to find movie projector off ebay that cost just short of £1000. Brand new this item would have cost £10000!
It was scanned in at the collection depo and thats as far as it got. Never received it, and currently they are looking for it!!! The box is a metre long and half a metre wide and high and weighs 25Kg and covered in fragile stickers ...... How the hell does something like that go missing????
I am currently fuming and waiting for answers. If not found in the next couple of days i will be demanding a criminal investigation because something that big just doesn't go missing. Unfortunately I never chose the courier and would't have chose City Link as I have had trouble with them before now!
NOT HAPPY, WORST COMPANY EVER.....
I found the new Sony NEX FS100 on Slrhut at a price no UK company could match. Most UK companies wanted £2000 more for the same video camera!
I rang and ordered the camera asking whether it was a PAL model and was told yes. Anyway the camera was posted on the Friday from the States and I received it on the following Monday! Most UK companies could not have delivered it that quick.... There was a bit of extra selling for other spares and warranties but I would not say it was hard selling and I did buy a second battery at the same time.
Ok why almost perfect.... The camera came and all was perfect except it an NTSC model. When rang there seemed to be some confusion as to why I was told it was PAL as they do not stock this camera in a PAL To send me a PAL would have cost far more bringing it up to close to UK prices.
Any way because of the trouble they made it up by sending me the extended 2 year warranty free of charge.
As it happens a firmware update coming out soon is supposed to make these cameras work as PAL and NTSC switchable anyway!
Overall I am very happy that I ended up with the best camera on the Market today at a bargain price.
Customer service seems very good and would recommend the company to anyone..... Give them a go.
Oh and sure there was no postage or VAT to pay on it either!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.