I ordered a keyboard, which arrived defective.
They have a very prominent firstname.lastname@example.org email address on their site, which I emailed to ask about a replacement, but nobody has returned my email after 11 days.
Their "Shipping and Returns" page here https://www.crescentelectronics.co.uk/shipreturn says for "To return items click here" but there is no link!
I am forced to initiate a payment dispute with Paypal.
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