Let down big time, ordered a van so I could move house, got the confirmation, monies was debited from my account, then I got a call 1HR before I was due to collect the vehicle saying 'sorry, I don't have a van for you, i'll have to cancel your booking and give you a refund' !
How on earth was I supposed to move? I have been a long standing client over the years and this is how I get repaid!
1 star is too generous, but I cannot give -1.
I bought some tickets for a show this month, paid £10 delivery (compulsory) and then ViaGoGo sent my tickets via an e-ticket, I asked for a refund and was told I had to pay it! Also, my tickets face value was £20 cheaper if I bought it from Ticketmaster, who sold this company the ticket! BEWARE !!!!!!!!
Thank you for your reply.
I ordered the tickets and was told it would be shipped via UPS at a cost of £9.95 so this isn't true & is actually FRAUD.
My tickets also have someone else's name on it!!
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