I bought some tickets for a show this month, paid £10 delivery (compulsory) and then ViaGoGo sent my tickets via an e-ticket, I asked for a refund and was told I had to pay it! Also, my tickets face value was £20 cheaper if I bought it from Ticketmaster, who sold this company the ticket! BEWARE !!!!!!!!
Thank you for your reply.
I ordered the tickets and was told it would be shipped via UPS at a cost of £9.95 so this isn't true & is actually FRAUD.
My tickets also have someone else's name on it!!
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