Matthew Hatton´s profile

Reviews (8)

UK Mail

Made the least possible effory

96kg in 12 boxes which I paid £145 in courier fees and the driver refused to take 10 feet further to the lift and dropped them just inside the front door, so whilst they met their obligations, by no means was it a good service.


Good product, good retailer

Spontaneous purchase from an email I don't remember subscribing too but great product and a great price. Arrived without fuss quickly. Recommended.


Glasses arrived in a few days...

I ordered unglazed Oakley's from Glasses123. They were the cheapest but as I was ordering a boxed product they didnt have anything to get wrong! The only "issue" was they seemed to do nothing for a few days. I called and the girl was fairly abrupt but then did go to the trouble of looking at my order and then it arrived a couple of days later. Nothing wrong with a few plus a couple of days, but these were unglazed glasses. Its a question of getting a box of a shelf, putting it in a jiffy bag and putting it in the post! Still... no real problems and I'd use them again.

14 March 2013

Reply from Glasses123

We really appreciate your review.



Print a label, put it on a box, drop it in at a supermarket. its perfectly convenient.


Miserable people and missing items

The woman who serves our area is a miserable sod, you have to answer the door in 30 seconds or she is off. We also had to go into battle with a retailer which took months because something they claim to have delivered to our porch was not delivered. Oh.. and we don't have a porch.


Works perfectly

Easy booking process and well managed service - will use again


Horrendous phone call

All I wanted to do was cancel my mobile broadband. I don't use it. It was a great price, but if I don't use it, its still expensive!!

The CS person talked over me consistently, claiming she had regulatory information to tell me which was nonsense - she was just saying I'll not get the discount back if I come back and ask for it.

I don't want the discount - i just want to cancel the bloody thing!!

Given how hard it was to actually do that, I would seriously doubt I'll ever go back, but if I do it will be based on a decision in the future, not her trying to convince me not to cancel!

So.. waste my time on the phone, get a bad review on trustpilot. Seems a fair trade.

CW Sellors - Jura

Excellent advice, shop, staff & products

Visited the showroom and looked and touched at the watches before ordering over the internet. Stunning watch arrived quickly and well packaged, all handled with the professionalism that is lacking in most places these days.

Matthew Hatton´s profile

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Matthew Hatton
Male, 1978
United Kingdom