Lesley Frame´s profile

Reviews (3)

Ticketmaster

appalling service

I rang ticketmaster for 3 tickets for my daughter and grandchildren to see the 3D film of JLS in Weymouth, as a treat. We live in the Manchester area, and would be down in Poole on holiday on the film-date. I printed out the receipt, on which it said if you were travelling 5 days before the event, phone or contact ticketmaster.As we were travelling down south 8 days before the event, I tried to ring Ticketmaster. No replies. The twice when i did get an automated reply, it said I was calling at a time of high traffic, and cut me off!!! Not impressed I rang Cineworld in Weymouth, where the film was showing. They were so different....they tried to ring Ticketmaster themselves, and after 20 minutes rang me back to say they had only just been successful themselves, but I would have to ring Ticketmaster myself...they would not talk to Cineworld. I rang Ticketmaster...after 5 attempts got through, to be asked if I would wait till the next day to see if the tickets arrived (no good, travelling next day, by this time). I said I wanted to collect the tickets at Weymouth, so send them there please. I was informed that the tickets, if they arrived at my house, would be invalid as they would be cancelling them - as I wouldn't be here to know if they arrived or not, I wasn't bothered!! Eventually I was informed I could pick them up at Weymouth Cineworld, which we did. Would never use Ticketmaster again. Will always book direct with the venue.

Amazon

fantastic for books

i usually look first at amazon for books I want to buy. Its very unusual that they haven't got the book I want. Delivery excellent.....sometimes seems its here before I have even ordered it!!!
The pre-order system is excellent too...and no money taken till despatch date.
All in all, excellent service.

Littlewoods

good all-rounder

Have been a shopper with Littlewoods for many years now......always well-served, and with staff on the phone who have a great sense of humour - you can here it in their voices as they speak to you. Orders always arrive on time, or in the case of my last order, 2 days early. If there is a delay with an order, Littlewoods tell you what the problem is, so you are not left wondering whats going on.
All in all, a good company to deal with.

Lesley Frame´s profile

profile image of Lesley Frame
Lesley Frame
Reviewer
Female, 1947
warrington, United Kingdom

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