I paid for a jacket on 12/06/12 & was told it would be sent no later than 15/06. It didn't arrive & when I chased it up was told about a stocktaking/software problem & it would be sent the following week. It didn't arrive, I e-mailed, phoned and turned up at the premises which were locked up and said to be re-opening on the 18th June - this was on the 29th June! I have just called the neighbouring unit who said that when people are there they are not answering the door or phone & that they had people with them who were doing the same as me trying to get their goods or money back. The man I spoke to seems to think they have gone out of business and are avoiding outstanding customers. I have now opened a complaint with Paypal to see if I can get my money back. I have also tweeted the managing director to see if that will needle him into a response. Terrible
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