Jane´s profile

Reviews (6)

ProCook

An excellent service and excellent products

My order arrived almost before I'd placed it. Everything was well packed and the quality of the items is excellent - the acrylic salt and pepper mills are heavy and chunky, not like some of the cheaper ones you find. The cake tins are all heavy and seem very robust. I'd recommend ProCook to anyone and everyone.

MedicAnimal.com

Order finally arrived after a lot of chasing

I ordered 100 tablets for my cat before Christmas. A few days later I received an email telling me that they couldn't fill my order because my prescription was for 90 tablets! I phoned and amended my order for 3 x 30 tablets which were about £8 cheaper. I was told I'd get a refund of the difference and the tablets would be dispensed urgently as my cat was now out of medication. Nothing arrived, then I got an email with an invoice for the new order. I sent off an email complaining that I'd been promised a refund and urgent despatch and by return received notification that they'd refunded my entire original payment. By now we were well into January and I was so fed up I would have gone elsewhere, but I'd paid £14.50 to my vet for the prescription, the original of which MedicAnimal had lost so I emailed and vented my frustration. Finally, the very helpful pharmacist phoned me, took a credit card number and the tablets arrived next day, about three weeks after my original order. Whilst I accept it was my fault for ordering too many (10 over) tablets I feel MedicAnimal were totally useless when it came to sorting out the problem.

22 January 2013

Reply from MedicAnimal.com

Dear Jane,

Thank you for your review.

We sincerely apologise for the unacceptable standard of service you received from us on this occasion. Please rest assured that measures have been put in place so that this does not happen again. We thank you whole heartedly for taking the time to contact us as it is only with your feedback that we can strive to improve and ensure that such unfortunate incidents do not happen again.

Best wishes,

MedicAnimal

123Print UK

Does what it says on the tin!

Cards are great quality and arrived very promptly. My only quibble is that the £2.99 for 100 cards became nearly £10 when post and packing costs were applied.

14 January 2013

Reply from 123Print UK

Hey Jane,

Thank you for taking the time to review 123print UK, your feedback is valued by the team. We are delighted to see that you are satisfied with the order.

We welcome you to join our social channels! Be the first to know about our offers, deals, news and updates.

http://www.facebook.com/123PrintUK
https://twitter.com/123PrintUK
https://plus.google.com/b/111124035804638037116/

Regards,
Online Team @ 123Print UK

Gearforgirls

Excellent Service

I ordered a pair of Salomon Ladies Walking Boots - the cheapest price I could find on the web. Boots arrived next day. I would definitely recommend the site and will use it again when I need gearforgirls!

John Lewis

Excellent customer service

Exactly what you expect from the John Lewis brand. Their customer service is second to none. A huge range of top, quality, products. A name you can rely on (and no, I don't work for them!)

Alton Garden Centre

Great prices, great service

The cheapest on the web and a very fast service. Good communication. Great company - would definitely recommend and use them again

Jane´s profile

profile image of Jane
Jane
Reviewer
United Kingdom

About