I have used fasthost for my dedicated server for the past 10yrs. When it came time to upgrade my server, i started shopping around for another provider as fasthosts had proved problematic to deal with when problems did crop up.
A smooth talker offered me an upgrade at half price, provided i take a 12 month contract.
I just received my invoice (after a 2 month battle to transfer site to new server ..... yes i said 2 months) and guess what ..... no discount.
On quering this, they say it was a misunderstanding and it applied to the old server ..... oh right, well why would i want a discount on the old server when it would be defunct in a couple of days after transfer, and if there was a 12 month contract, i should still have the old server ... correct.
Fasthost is just plain crap and if they treat a customer of 10yrs like this, how would they treat you ?
I cant prove this, but this trustpilot score seems unusually high, considering google reviews is 1 out 5 for fasthosts and yell also shows very low scores..... fishy, yes, but thats fasthosts for you
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