Got a phone on contract including insurance, when the phone got damaged i called and was told i did not have insurance despite me quoting directly from my contract sheet the monthly payment and the separate insurance payment. Told me they would send a new sim out, waited seven months now, called twice in that time told today a new one was sent but as i had not contacted them they didnt know i had not got it.(two calls chasing it?). Been charged for tariff and insurance cost all the way through but theres nothing they can do!! going back to o2
I switched from npower to BG after they told me they could save me money on what were small bills. Result is never in debt with npower and just got a bill for £1300 from BG. They claim the bill is correct, took a meter reading and called back after 3 days to say we had used £87 pounds of electric even though we were not in the house for 12hrs a day.wont check the meter for faults and refusing to let me go back to Npower until bill is paid
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.