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Reviews (2)

Lufthansa

Paid Fare Guarantee Service

I misinterpretated the following contradictorary terms 'A cancellation fee of USD 39.00 will be charged if you cancel your reservation or take no action within the 48 hour time limit." I took action to cancel the booking within 48 hours and a RMB 250 charge was imposed against my cancellation. If Lufthansa wants to make money from this "additional" service, why not states at the upfront that a non-refundable booking fee will be charged. Once you make the booking, you could not make any change. What you could do is to complete the transcation or pay the RMB 250 for doing nothing. What is the added value of this “additional” service?

Dirkand Pascal found this review useful

OpenDrive

Beware of the automatic renewal

It has been more than 20 days that OpenDrive promised to refund the annual fee to me. Opendrive replied twice during this period that the refund would have been effected within one or two days. Nothing has been achieved except downgraded my account immediately.

Ryan Anderson, Jacob, Nickand John Biggins found this review useful

21 September 2011

Reply from OpenDrive, Inc.

At OpenDrive, it is our policy to ensure customer satisfaction.

We are very sorry that your experience was not positive. We will gladly provide a refund, and your account will remain active for the remainder of the subscription.

Josepoon Poon´s profile

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Josepoon Poon
Reviewer
1967
Hong Kong, Hong Kong

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