Very please with the service and delivery of my Villaware Die Cast Expresso machine. Very much 'did as said on the tin' delivery was prompt and item was packed well. Only thing missing was an invoice as a proof of purchase. Did panic slightly at start, as the first test use took about 4 attempts, (did actually go and redeemed the boxes from recycle bin as thought would have to be returning) but all was fine and producing lovely expresso
Good communication throughout and prompt service. When asked a question got back to me very quickly. The only thing that let down the experince was Fedex, in they failed to deliver the next day resulting in a waste of a day waiting for it to be delivered and not getting the product until three days later :-(
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