I ordered a HoMedics clock which had various sounds such as the ocean, thunder etc. and I was sent one that played lullabys as I didn't know there was more than one choice. I called the company to tell them and a very pleasant and helpful guy called Russell apologized and said he would sort it for me which he diod and promised me a delivery the following day with the one I wanted. Sure enough the guy called next day and delivered me the one I wanted and also picked up the one I didn't want. I was amazed how quick and easy it all happened. The following day Russell called me to make sure that I was happy with everything and i have to admit I was really impressed with the customer service. It's one of the best I have ever received. I give them 10/10
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