I ordered something 13 days ago, and still havent received the package. I am confident that I will receive it though, but I wouldnt have paid 6 GBP for delivery (for 4 pens I really need), if it is that slow. When I called them last week to enquire about my package, no one seemed to know what's going on ... poor customer service.
I don't think that their website ever fully worked. Each time I try to look up a package, or a price, something goes wrong.
Furthermore, I dont think that their website gives any information: it is messy, full of fluff, and very complicated to nagivate.
I called to their office in Almeria. There were no cars available, but they assured me that I would not find any rental cars in Almeria, because they are the only one. Walked 100 meters down the road to find at least 5 other companies.
You can be unhelpful on the phone, but lying to potential customers to stear them away from competition is taking it too far.
Heidi found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.