Having selected the item that I wanted on their website, I then spoke to Tom to check stock levels. He was very helpful and within 15 minuttes phoned back with an assurance that the particular item that I wanted was available. A number of e-mails were sent to me as the various stages of pick/pacl/despatch were completed and the item arrived 24 hours later. Great service.
I bought a pair of Galvanised Heavy Reversible Gate Hinges and a Ring Gate Latch. Both items were well up to expectations, but the fittings were not to the same standard. Only one set of bolts and screws was attached to the hinges, and the screw were of a soft material where the cross slots deformed under pressure. The screws for the latch were similar, but worse - the heads snapped off. Fortunately, I was able to substitute suitable replacements from my own stocks. Shame, the main items were great ...
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