I tried continuously from 5:00pm on the 28th to contact YODEL Customer Services. Most unhelpful, all they gave me were various numbers, all of which either cut-off or no response. When i finally got a contact, they assured me that the local depot would ring me today with an explanation. This did not happen, i eventually got through this morning. They could see no reason for the non-delivery, address checked out ok, same as supplied by Littlewoods. Unfortunately they do not have any drivers available to re-deliver today. This is not really acceptable, as the item in question was a Present that i was taking to friends for the New Year. Yodel will now deliver January 3rd. As i previously stated, having been a customer of Littlewoods for around 40 years, and having no issues with deliveries. The instigation of using Yodel is i feel going to put customers off from using your company in the future, i certainly will be looking elsewhere for further purchases. Having now received the parcel, YODEL driver told me that it wasn't even on the van first time round.
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