Sue Thackray´s profile

Reviews (3)

Animed Direct

unbeatable prices and quick delivery

couldnt find it cheeper anywhere free delivery too and very quick

Petfleas

outstanding service

very quick delivery and no Postage and Packaging charge

Petplanet

appauling delivery

ordered amongst other items 20kgs layers mash ,first time they delivered 20kgs mixed corn ,second time they delivered 20kgs chick crumb aventually on the third attempt they got it right but it took 10 days and by then i had run out of food and had to buy some elsewhere as well .I must add i was compensated for there mistakes but i would rather they had got my order correct the first time they delivered

26 September 2011

Reply from Petplanet.co.uk

We are so sorry to hear of the problems encountered with this order. We always aim to give the highest level of service possible and it is obvious we have failed on this occasion. We have contacted the customer to apologise profusely for our picking errors and will ensure our warehouse staff are given more training in the different types of chicken food. Yvonne Jack (Head of Customer Services)

Sue Thackray´s profile

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Sue Thackray
Reviewer
United Kingdom

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