I sent my phone to them in the packaging arranged by LG. It got to them on the tuesday and it sat there until the friday, Then i was told it needed a part and when the part eventually did arrive i waited again for it to be fitted , Then i waited another day for a quality check on the phone. SO MUCH FOR CUSTOMER SERVICE.
PS;- i didn't even have the phone for a full month before it went faulty.
THANKS ALSO TO LG, GIVEN THE TIME I HAD MY PHONE YOU SHOULD HAVE SENT ME A NEW ONE AND TOOK THE OLD ONE BACK. I LIKE MY PHONE BUT NOT THE COMPANIES INVOLVED
Charged me £18 for booking with my debit card ( two people travelling)
They say if you pay by Electron card then it is free. Checked with Bank and all major banks have stopped issuing electron cards. I even have a Flybe credit card and they charge for using that as well. Just as well this form of unfair charging is being investigated. Stop saying low prices when you have hidden charges it is unfair and a poor form of customer service.
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