This website used to be fun and informative, its gone to pieces. Very sad.
Have just had a few instances where it says a local takeaway is closed for delivery, and yet if I phone them directly they are open.
I love the fact that you get a countdown timer. I also love the personalisation where you can identify favourites and receive timeously alerts.
Out of all the mobile phone provider sites, this is the freshest looking, and easiest to navigate.
I don't enjoy the checkout clutter, and find it annoying searching for products. I hate the fact that private sellers are not more transparent.
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I'm sorry to hear that you have had this experience.
The opening times on the website are given to us by the restaurants and we rely on them contacting us with any amendments to these times.
Unfortunately from time to time this doesn't happen and we end up disappointing customers, I hope this doesn't happen to you again but should you come across this I would be grateful if you could let me know or contact our customer care team via our free live chat service so we can rectify it and enable you to place your order.
I would like to thank you for your review and your custom, I hope this hasn't put you off using Just eat again in the future.
Kind regards,
David Farrer
Senor Social Media consultant
E:david.farrer@just-eat.co.uk