Arrived quickly, well packed. Was pleasantly surprised to see that they had used two stiffeners which was good as I had only ordered two records, one of which only came in an inner sleeve. The other was a quality printed sleeve so was happy to receive that without any creases due to the extra rigidity of the package. For this order at least, it's 5* and a professional service.
Shipping is always prompt, website is convenient and easy to use and the listening and wishlist organisation is so far unsurpassed across all the online music retailers that I've used so far. On the rare occasions that there has been problem with my orders, they are resolved quickly and professionally.
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