LondonJo´s profile

Reviews (2)

Brand Alley


Take your money the day you order and give you an expected delivery date. When this passes you phone. Phone lines not working, You email and get standard reply 'we'll get back to you in 48 hours' then 'we'll get back to you in 72 hours'. When they do reply they tell you it is being sorted at their warehouse. They don't update you and then cancel part or all of your order after you have been waiting weeks for it (while your account still says it's being prepared and you will receive a tracking email). If you order matching items (i.e a suit you could easily end up with only half of it - not much use!).
Terrible service! Is it some kind of scam to hold onto your money for 6 weeks and increase their cashflow????? If I could give them minus stars I would. I will not be using ever again.

Riverside Garden Centre

Best price and fantastic service.

Ordered a Weber BBQ and it was half the price of the shops and much cheaper than any other online retailer. It was also delivered the next day, well packaged and in good working order. Excellent service.

LondonJo´s profile

profile image of LondonJo
United Kingdom