Tried to find out what time my parcel might arrive since it had been loaded onto van at 02.20 this morning. Was told they couldn't help. I asked if they could call driver - the reply was that they don't have mobiles. But, I whimpered, is there nothing you can do. Reply: if it can be left with a neighbour I could text to let driver know. HELLO what do you use to text? Operator replied (in an irritated manner) we can only text we're not allowed to ring. Oh ok can you text him then and ask what sort of time he might be in my area, morning or afternoon. NO was the response. As simple and abruptly as that. Sack her I say.
I've used this site quite a lot lately and although I have had a couple of problems it's always quick and easy to resolve and the staff are great. Thanks
Needed to wear glasses, because of age related long sight, more and more was quite frustrating though I was able to wear contact lenses they did make my eyes ache if I wore them too long. So to discover I could have laser eye treatment was so exciting. Had eyes lasered and was able to see immediately. Amazing just absolutely amazing. Thank you Glenn Carp of London Vision Clinic. The whole experience was so professional and caring.
Could have walked to Burnley and collected order quicker than the their delivery. An in stock item took12 days to arrive. They quote 4 four days but when it doesn't arrive their reply is - though we quote we aim to deliver within 4 working days you should allow 7 working days. Why bother to quote 4 then? Having said that they have been extremely quick to respond to my review and my faith has been restored. Will definitely use boohoo again.
Needed my special shampoo and conditioner and this site gave the best price. Easy to use website. Brilliant service. Thanks.
Ordered a sling for my husband to aid recovery of shoulder surgery. It arrived quickly and well packed and my husband finds it much more comfortable than the NHS supplied sling. Would use this company again. Thanks.
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