Phoned up for simple fridge Hinge ,no replies for 8 hours ,then phoned to to clarify and they were emailing someone else on totally different email address ,very confused as to whether the part for my Bosch fridge was the correct part despite all info given to them on the product number ,so to this end went online to another company part,ordered within minutes and £10 cheaper ,so i would say avoid this company .
ORDERED FLOWERS THEY USE YODEL COURIER ,NEVER ARRIVED ON DAY PROMISED .THEN RECEIVE ARROGANT CALL FROM CUSTOMER SERVICES CAN SAY CAN ARRIVE UP to 9pm THAT NIGHT,WILL RECLAIM FROM FROM CARD PROVIDER,DEFINATELY NOT RECOMMENDED,AVOID PLENTY OF OTHER GREAT WEBSITES?
I ordered online a number of shirts spent nearly £200 however it says online buy one get one free ,customer serivces not so unless you add two items to basket ,absolutely ridiculous when clearly the web updates to 2 items for each item ,then you receive only one .They then offered me a measley 10% off next purchase but i lose 50% of my order as no free items ,very rude customer services on online chat and never answer phones .Avoid this company be warned shop elsewhere online Read all below negative reviews .DIGRACEFUL.
HI ORDERED ITEMS IN ONE ORDER 5 ITEMS DESPITE GOING INTO STORE AFTER RECEIVING EMAIL TO SAY TO COLLECT ON TWO ITEMS ARRIVED,RUDE STAFF INSTORE AND ONLINE HELP UNBELIEVABLE POOR,LIKE TRYING TO CONTACT INDIA,IN SHORT CLOSE YOUR ONLINE ACCOUNT.DONT BOTHER WITH DEBENHAMS MUCH FAR SUPERIOR CUSTOMER SERVICE ON THE HIGH STREET
PURCHASED SET OF CAR MATS FOR MY 207 TOOK ALONG TIME TO ARRIVE ,WHEN ARRIVE RECEIVED 3 MATS BUT NO DRIVERS SIDE MATT.CONTACTED THERE CUSTOMER SERIVES OFFICE NUNEATON VERY RUDE AND UNHELPFUL,SAYING THAT THE MANUFACTURER CANNNOT SEND 3 MATS ,YET THEY DID AND I AM NOW MISSING DRIVERS SIDE MAT ,SO I HAVE NOW CLAIMED THRU PAYPAL FOR REFUND ,PAYPAL ARE A GREAT METHOD OF PAYMENT AS THEY WILL ALWAYS REFUND .AS FOR TOWEQUIP UNHELPFUL,DELAYS ,AVOID LIKE THE PLAGUE .......TOTALLY WASTE OF MONEY .
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