Eitan Gadasi´s profile

Reviews (1)

Thefragrancecounter

Where is my item?

No item. No refund. No resent.
Nice way to do business.
Nice way to make money.

see why:


Dear gaeitan,

Thank you for your message and sorry to hear that this order has failed to arrive. We have refunded your payment through Ebay. Should the item appear at any time please let us know.
We are sorry you have been disappointed on this occasion and apologise for the inconvenience caused.
If you have any further questions, please do not hesitate to contact me.
Kind regards
Joanne



- groovy10_0


Click "respond" to reply through Messages, or go to your email to reply












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From: gaeitan
To: groovy10_0
Subject: Re: Where is my item?: gaeitan sent a message about BUGATTI LUXE FOR MEN AFTERSHAVE SPRAY 125ML #160537537692
Sent Date: 22-Sep-11 16:24:46 BST















Dear groovy10_0,

Hello,
On 22.7.11 I have purchased the item above (BUGATTI LUXE FOR MEN AFTERSHAVE SPRAY 125ML).
Order # 160537537692. The item dispatched on 26.7.11 by Royal Mail.
I have waited patiently and I'm still waiting for the item.
please refund or resend the item.

best regards
Eitan Gadasi
5 Marion St.
Eilat
Israel zip - 88522
a4202n@bezeqint.net
972-50-6273007





- gaeitan









--------------------------------------------------------------------------------
From: groovy10_0
To: gaeitan
Subject: Re: Where is my item?: gaeitan sent a message about BUGATTI LUXE FOR MEN AFTERSHAVE SPRAY 125ML #160537537692
Sent Date: Sep-22-11 03:27:23 PDT















Dear gaeitan,

Hi, thank you for your patience with this matter.
This item was dispatched on 26/07/11 by Royal Mail.
Once it has been 25 Business days since we dispatched this item Royal Mail will consider it as lost.
As it has now been over 25 Business days,
please send an email through Ebay, stating the problem and including, your address, email and telephone number.
We will refund your order upon receipt of the email.
We will then submit a P58 Claim Form to Royal Mail who will contact you directly to confirm non receipt.
The email will also be used as evidence to support our claim.
Should the item appear at any time, please let us know.
Thank you for your cooperation.
Joanne



- groovy10_0









--------------------------------------------------------------------------------
From: gaeitan
To: groovy10_0
Subject: Re: Where is my item?: gaeitan sent a message about BUGATTI LUXE FOR MEN AFTERSHAVE SPRAY 125ML #160537537692
Sent Date: 22-Sep-11 09:05:50 BST















Dear groovy10_0,

I'm still waiting. the item is missing.
it's about 60 days.


- gaeitan









--------------------------------------------------------------------------------
From: groovy10_0
To: gaeitan
Subject: Re: Where is my item?: gaeitan sent a message about BUGATTI LUXE FOR MEN AFTERSHAVE SPRAY 125ML #160537537692
Sent Date: Sep-14-11 02:38:29 PDT















Dear gaeitan,

Hi, thanks for getting in touch.
We are a UK based company.
This item was dispatched by Royal Mail Airmail on 26/07/11.
Unfortunately, this service does not provide a tracking reference.
We obtained proof of posting and sent it to the address as requested on the order.
Items usually reach Israel within 10-15 Business days. However, we are required by Royal Mail to allow upto 25 days for overseas deliveries.
Please check with your local post depot. We get lots of items returned to us, which were not collected, as very often the post people fail to leave a card when they have tried to deliver something.
We do accept full responsibility if an item fails to arrive, but we are required to allow at least 25 days for overseas deliveries.
Please do continue to keep us informed and updated.
Best wishes
Joanne



- groovy10_0









--------------------------------------------------------------------------------
From: gaeitan
To: groovy10_0
Subject: Where is my item?: gaeitan sent a message about BUGATTI LUXE FOR MEN AFTERSHAVE SPRAY 125ML #160537537692
Sent Date: 13-Sep-11 12:24:21 BST















Dear groovy10_0,

The item did't arive yet.
I'm waiting for more than 45 days.


- gaeitan

Eitan Gadasi´s profile

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Eitan Gadasi
Reviewer
United Kingdom

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