I can't recommend this site enough ! It's simple to use. Set up and look of the website is great (take it from someone who's developed website applications in the past) and the telephone customer service is commendable. They don't over-plug the extra services either, and even if you take them up, they are really reasonably priced in any case. I really can't fault the service and it's so refreshing to get such a service for free/low cost. Wonderful!
I ordered some prescription oakleys online based on some i had tried in an opticians. The optician gave me the wrong model (probably because they knew i would order them online!). When the specs came thru they weren't what i was expecting and Emma at Balance Optics was extremely helpful in getting them changed for a pair that i did want. I can't thank the Balance Optics team enough for being so flexible. True customer service !!
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