P4D recently managed a collection and delivery to the US using Fed Ex. Much to my (and the recipient’s) astonishment the parcel was at his home in Texas within a very few days.
Astonishingly good service – not the first time I’ve been impressed by their work!!
We had taken the trouble to send them a set of directions to our house, as it is on a new development and SatNavs take you somewhere else when you type in the postcode .
We were telephoned at 0715 - yes, we were both asleep; we are retired, so why not? - by their driver who wanted to tell us that he would be here in half an hour. That was very kind of him. An hour later he phoned to say that he was lost as he had not been given the directions we sent.
To their credit, Shedstore admitted that the intructions had been forwarded to their delivery company, who simply ignored them.
The shed (when it was finally delivered by two men who couldn't look me in the eye when I spoke to them) was appalling quality. The panels had warped and the roofing felt had melted at the end of the roll where it had clearly been left out in the sun. We have put it together, but doubt if it will last more than a year.
Another experience with a companyis that they can't be bothered to print out directions when we send them and hand them to their drivers - we then end up (as we did this morning ) with late, lost and bad tempered delivery men.
Don't buy from them - pay a bit more and get a decent shed!
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