gramps´ profile

Reviews (2)

Orbit Print Ltd

Prompt service but lacking in quality.

The canvas order was completed promptly and delivery was as stated.
However the finished product was disappointing for the following reasons:

1) The canvas was delivered with only a small amount of bubble-wrap and the plastic packing bag protecting it, this resulted in the thin canvas being stretched in transit and clearly showing the imprint of the frame marked into it.
2) The frame is constructed in MDF and has no clearly apparent means of re-stretching, hence we were unable to deal with the fault in 1).
3) the MDF frame had some minor damage beneath the canvas, (chip or similar), which was clearly visible under the canvas and further spoiled the overall effect of the finished product.

This was the first experience of a canvas print and the overall impression was disappointing.

14 November 2012

Reply from Orbit Print

We're sorry to hear that your canvas damaged during delivery. Please contact us and we'll arrange for a replacement to be sent.

Regarding our MDF frames: we chose MDF because it is strong, light, durable, and unlike pine - resistant to torsion and warping. The trade off is that they can't be re-stretched, but as this is a very rare requirement, we feel that the overall benefits of MDF make it a superior choice.

Orca Logic Ltd

Prompt efficient service

Never used them before so had no pre-conceived ideas, just hoped for the best. Price was reasonable and delivery promises were fine.
My order was placed over the weekend, was acknowledged on the Monday and delivered on the Tuesday after an advisory email. By Tuesday evening my laptop was working with the new memory and everything was fine.
Nothing more to say - did what it said on the tin!

gramps´ profile

profile image of gramps
gramps
Reviewer
United Kingdom

About