Both our dishwasher and washing machine broke down at the same time so we needed to replace both. Not only did Appliances Online have a great variety to chose from, they were in a range of prices, meaning we could look at what we wanted and get something at the price we were looking for. Once ordered, we were kept informed throughout regarding the delivery plans, notified in advance on the day so no waiting around needed, and all was fine. We paid extra to have the old ones removed and this was done without fuss, even though we have a long driveway that the lorry didn't fit down, so they had to walk up and down with a total of four appliances. Very good. Would recommend.
I ordered a teapot on 18 August - payment was taken by PayPal the same day. All pretty straight forward you would think. It's now 6 October and I'm still awaiting delivery. No update has been forthcoming unless chased - I chased on 3rd Sept and received an email saying the 'order is still live on their system' and has been given 'priority of despatch' (whatever that means). I've contacted them today to cancel my order and lets see how quickly they respond to that.
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