I have bought bed which creaks. They don't care about my disrupted sleep and discomfort after 4 months of trying to get somewhere they now no longer reply. If you thinking of buying from them then think again as the quality of their furniture is poor.
I have been battling over bed I have purchased from them over 3 months now, their bed creaks at every move so I have been facing disrupted sleep over this whole time and they don't care. I had to go trough so many hoops with a complain and after 4 visits to the shop I was told I have to send an email, not even a phone number to raise my complain. After a lot more time and a lot more emails eventually someone came to see the bed, established that the creaking comes from the frame all over the place and had been explained 1 broken slut which is not causing any creaking has been broken by walking on the bed trying to stop the creaking noises I receive an email that the creaking is due to the damage I have caused!! This company is disgraceful and does not value their customers. Please stay away from this company as you only in for a disappointment.
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