I have bought bed which creaks. They don't care about my disrupted sleep and discomfort after 4 months of trying to get somewhere they now no longer reply. If you thinking of buying from them then think again as the quality of their furniture is poor.
I have been battling over bed I have purchased from them over 3 months now, their bed creaks at every move so I have been facing disrupted sleep over this whole time and they don't care. I had to go trough so many hoops with a complain and after 4 visits to the shop I was told I have to send an email, not even a phone number to raise my complain. After a lot more time and a lot more emails eventually someone came to see the bed, established that the creaking comes from the frame all over the place and had been explained 1 broken slut which is not causing any creaking has been broken by walking on the bed trying to stop the creaking noises I receive an email that the creaking is due to the damage I have caused!! This company is disgraceful and does not value their customers. Please stay away from this company as you only in for a disappointment.
This site has many great products which many of them I continue to use year after year.
Given plenty of chances to this company, but it just fails us every time and caused us loss of business
we are very happy that we found a reliable supplier which can deliver when we need.
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