Katerina´s profile

Reviews (6)


Very bad service and they steal money and lie

I have ordered wheels and made mistake, after confirming the return will cost £25 I have been charged £100 for not accepted goods. Now they wont communicate at all.


Please do not shop at their stores poor quality no customer service

I have bought bed which creaks. They don't care about my disrupted sleep and discomfort after 4 months of trying to get somewhere they now no longer reply. If you thinking of buying from them then think again as the quality of their furniture is poor.


Bad quality furniture awful customer service

I have been battling over bed I have purchased from them over 3 months now, their bed creaks at every move so I have been facing disrupted sleep over this whole time and they don't care. I had to go trough so many hoops with a complain and after 4 visits to the shop I was told I have to send an email, not even a phone number to raise my complain. After a lot more time and a lot more emails eventually someone came to see the bed, established that the creaking comes from the frame all over the place and had been explained 1 broken slut which is not causing any creaking has been broken by walking on the bed trying to stop the creaking noises I receive an email that the creaking is due to the damage I have caused!! This company is disgraceful and does not value their customers. Please stay away from this company as you only in for a disappointment.


Great products and delivery

This site has many great products which many of them I continue to use year after year.


Company fails to deliver on time every time

Given plenty of chances to this company, but it just fails us every time and caused us loss of business

chrisand sarah found this review useful


Excellent and fast service

we are very happy that we found a reliable supplier which can deliver when we need.

Katerina´s profile

profile image of Katerina
Female, 1983
Kingston, United Kingdom