Same as most of the other reviews - never showed up.
Booked in the morning for a 11-3 slot. Engineer not arrived by 3pm so I called customer service a further 3 times for updates. Very disorganized and borderline rude staff on the phone. Was eventually told they couldn't guarantee anyone would be able to attend that day.
They called me a 5.40 to confirm no one would be coming that day and and would I like to reschedule? Funnily enough - absolutely not.
Suggest you look for another provider first.
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